I am a User Experience & Service Designer, with over 25 years experience in Digital. I craft customer focussed products for brands & companies – whilst maximising business needs.

Background

My extensive knowledge has been honed through working across several roles in the industry to fully understand the breadth & depth of the industry. This includes being a Developer, Producer, Manager and Head of Departments. Each role has allowed me to understand customers and business from many different perspectives, across several verticals, including Journalism, Travel, Luxury, eCommerce & Financial markets

Recommendations

His endless knowledge regarding his discipline is shared unwaveringly… He brings a calm professionalism to the team …

Louise Sandiford
Senior Product Designer

He’s a great asset – big on expertise, very data-driven and proactive in his UX approach. A great, experienced consultant-level practitioner.

Greg Woods
UX & UI Manager, John Lewis

Dave is a super talented and passionate UX Lead with a wealth of experience and knowledge which he’s able to apply to any task he’s presented with…

Richard Ogley
Lead UX Designer, John Lewis

Not only does he deliver thorough customer experience analysis and considered solutions, he’s always willing to take the time to help colleagues. He’s a great champion of accessibility and identifying opportunities to wider customer reach.

Jessica Pas Jones
Service Designer, John Lewis

Approachable, upbeat and enthusiastic, Dave has had a remarkable influence on his colleagues. He thrives on collaboration…

Tom Fenby
Product Design Lead, The Telegraph

…an accomplished UX specialist and design lead, with vast experience and deep knowledge of his craft gathered over a diverse career.

Eoin Tunstead
Design Director, The Telegraph

…an excellent understanding of how to use Google Analytics and user testing to make informed decisions and he is one of the most thorough UX designers I’ve worked with.

Max Snyder
Product Manager, lastminute.com

…a UX designer that distills complex problems into simple solutions. He does this through a deep understanding of the full spectrum of digital design…

Vassilios Alexiou
Managing Director, Less Rain

…has a real passion for creating excellent user experiences and leverages his years of experience to find solutions to even the trickiest of challenges. 

Adam Hoyle
Managing Director, Do Tank Studios